Has anyone had problems with University of Phoenix? Axia College?

I just started online cles at Axia, everything seems to be going ok, but my financial aid wasn't getting processed. I called my financial aid counselor, no response. I called the 800 number and they said that just now they were getting to processing the financial aid stuff, and It could take 30 to 45 business days to get done. Its already 4 weeks into cles. Does anyone know how long it takes them to get the disbursement money sent out. They made it sound like it was an accident and that this usually doest happen but the more i ask around the more horror stories im hearing..